Changing the perception of insurance through disruptive technology. We design, develop and support multiple insurance products across a range of consumer brands and a nationwide network of intermediaries. Creating first-class experiences with our signature touch.
Reporting into the CTIO, I worked as the Head of Engineering for over a year on a transformation piece establishing Engineering as a pillar of the Digital offering to the broader business.
I initially joined the team as a Principal Engineer working on various projects, which gave me insights into how we needed to evolve the engineering offering. I worked with engineers I would soon become responsible for, which helped me understand the technical and cultural challenges ahead.
I evolved engineering processes, helped streamline delivery, set out solid leadership values, and created a function to support innovation and experimentation. I laid out technical foundations for the teams to utilise and mature. I proactively grew the Engineering function, including UX, Test & Automation, DevOps, Data Engineering, and Data Science. Bringing these functions under the Engineering umbrella allowed closer collaboration and consistency in delivering these functions.
As Head of Engineering, I also acted as advisor to the CTIO surrounding many initiatives. I'm proud to have brought substantial cultural change to the Digital function during my time in the role and have established approaches to engineering culture which remain intact today. These ranged from hackathons on Green Engineering to people-centric changes such as raising pay standards and improving communication.